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Terms and Conditions

Information about using our website and working with Watrmark on custom printing.

About these terms

These terms apply to your use of watrmark.com and enquiries made to Watrmark, Mumbai, Maharashtra, India. By using the website or contacting us about a product, you agree to use our services lawfully. Specific order terms provided in an agreed quote or invoice will also apply to that order.

Products, quotes and orders

Product images, sizes, minimum quantities, descriptions and indicative prices on this website are for general information and may change. A request for a quote does not place an order. Final specifications, quantity, price, taxes, payment and delivery details should be confirmed with Watrmark before production begins. Where a product link takes you to a third-party marketplace, that provider’s own terms govern purchases made there.

Artwork and proofs

By sharing a logo or artwork, you confirm that you have the right to use it and authorise Watrmark to use it to prepare your quote, proof and order. Please review and approve all artwork, spelling, colours and specifications before production. Printing may vary slightly from on-screen previews because of materials and production processes.

Payment, delivery and changes

Any payment schedule and delivery estimate will be agreed as part of your order. Delivery times are estimates and may depend on artwork approval, production and courier availability. If you need to change or cancel a custom order, contact us promptly; once production has started, changes or cancellation may not be possible. If there is a problem with your order, let us know so we can review it with you.

Website content and third parties

Watrmark’s website content, branding and product photographs may not be reproduced without permission. Links to third-party services are provided for convenience; we are not responsible for their content or policies. We aim to keep website information accurate, but cannot guarantee the website will always be available or error-free.

Privacy and contact

Our Privacy Policy explains how we handle your information, and our Data Deletion page explains how to request removal. Questions about these terms or an order can be sent to info.watrmark@gmail.com or WhatsApp at +91 90040 71931. These terms are governed by applicable laws of India.